Alina Hermanson
Owner, Raivera Solutions
With more than 15 years of leadership experience in the insurance industry, Alina Hermanson has led large-scale claims operations through transformation, system modernization, and service model redesign. At USAA, she directs a 90-person team managing complex claims and operational change initiatives, improving cycle time, member satisfaction, and cost efficiency. Her expertise in process engineering, data-informed decision-making, and customer-centered service shapes Raivera Solutions’ approach—combining ethical automation with rigorous controls to deliver accurate, transparent revenue outcomes for healthcare practices.
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